How to Set Up Auto-Renewal Subscription

The subscription to ATAS software works on a recurring model — that is, with automatic renewal. After the first payment by credit card or via PayPal, the system will automatically charge the payment upon the expiration of the license and extend access to the platform.

How to check if the subscription with recurring payments is active

You can check the status of your subscription in your Client Area.

If the subscription with automatic recurring payments is active, you will see the subscription type and the date of the next automatic payment:

PayPal

Card

If the auto-renewal of the subscription is not activated and there is no active license, you will see the following information:

If the auto-renewal of the subscription is not activated and there is an active license, you will see the following information:

Available payment methods for automatic renewal

The subscription with automatic payment renewal can be subscribed to using a credit card or PayPal.

For payment by credit card:

• You can activate automatic payment either at the time of payment or at any time before the expiration of your license in the "Payment Methods" tab in your Client Area. Your active license must have been paid with the associated card.

For payment via PayPal:

• You can only activate automatic payment at the time of payment — it will not be possible to do it later.
• Automatic payment is available for paid plans with a duration of 1 month, 3 months, 6 months.
• Due to PayPal's technical limitations, if the total number of days in your subscription plan exceeds 365 days, the recurring payment will not be activated.

It is not enough to just add a new credit card as a payment method. To activate automatic payments, please follow the instructions below. If you encounter problems activating the subscription with automatic payments, please contact our customer service.

How to activate automatic payment renewal

The method of activating the subscription with automatic payment may vary depending on the status of your license and the payment method used when purchasing it.

1. You have an active paid plan that was paid by credit card

If you paid for your active license by credit card:

• open the "Payment Methods" tab in your Client Area;
• in the menu next to the saved credit card, select "Activate automatic payment renewal".

If the activation is successful, you will see the information about your current plan and the date of the next automatic payment in your Client Area.

2. You have an active paid plan that was paid by bank transfer or via PayPal without setting up automatic payment

To subscribe to automatic payment, you must re-purchase manually the paid plan that interests you:

• choose the plan that suits you with the most suitable period: 1 month, 3 months, 6 months, 1 year — for payment by credit card; 1 month, 3 months, 6 months — for payment via PayPal;
• enter your credit card or PayPal details;
• unused days of your current plan will be automatically added to your new paid plan;
• after purchase, the information about your subscription and the next automatic payment date will appear in your Client Area.

3. You have the Start plan active — you just registered or your license has expired

You need to manually purchase the paid plan that interests you:

• choose the plan that suits you with the most suitable period: 1 month, 3 months, 6 months, 1 year — for payment by credit card; 1 month, 3 months, 6 months — for payment via PayPal;
• enter your credit card or PayPal details;
• after purchase, the information about your subscription and the next automatic payment date will appear in your Client Area.